Livingston County will be closed on Monday, May 27th in honor of Memorial Day.

Booking Your Ride

Schedule an Appointment

Call dispatch at (517) 546-6600. When prompted, select Option 3 and schedule with a dispatcher.

Hospital Discharges (After-Hours)

Call dispatch at (517) 546-6600. When prompted, select Option 1 and leave a message with your name, location, and a call back number. A dispatcher will call you back shortly to confirm your ride.

After Hours

Call (517) 546-6600 and if an emergency, select Option 1. Please leave a voicemail with your name, location, and a call back number. A dispatcher will call you back shortly to confirm your ride.

Frequently Asked Questions

Who can ride?

Anyone!

Where can I go with the Healthcare Transportation Service?

The service is available for any healthcare-related trip in Livingston County, including medical and dental appointments, physical therapy, pharmacy visits, and rides home after discharge.

What about out-of-county medical trips?

The healthcare service is reserved for in-County trips. However, LETS provides limited regional transportation to surrounding counties for medical appointments as part of its regular service. Out-of-county rides require at least 3 week’s notice in advance.

When making a reservation, how early do I need to call?

Limited “same-day” in-county rides are available, but please call in advance as much as possible to schedule a ride. Same-day rides are available for discharges.

What if I need to cancel my ride?

Call dispatch at (517) 546-6600, press 1, and leave a voicemail at least 1 hour prior to your ride to avoid being charged. You can also cancel your ride via our LETS GO app.

LETS Public Transportation Logo
Greg Kellogg
Greg Kellogg
LETS Director
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Reservations

(517) 546-6600

Service Hours

Monday – Friday:
5:00 a.m. – 9:00 p.m.
Saturday:
6:00 a.m. – 7:00 p.m.
Sunday:
7:15 a.m. – 3:00 p.m.
Holiday Closings

Dispatch Hours

Monday – Friday:
8:00 a.m. – 4:30 p.m.
Saturday & Sunday:
Dispatch Closed

Location

3950 W Grand River
Howell, MI 48855

Fax

(517) 546-5088