Meet the Director’s Administrative Team
Administration
Accreditation Manager
Daniel Stevens
- Began career with 911 Central Dispatch in 2001
- Master’s Degree from Columbia Southern University
- State certified Professional Emergency Manager(P.E.M.)
- Tactical Dispatcher
- Member of the Peer Support/Critical Incident Management Team(CISM)
- Member of Community Engagement Team
- Member of County Incident Management Team(IMT)
- Public Information Officer(PIO)
- EFD and EMD Certified
Administrative Specialist
Brittany Ernst
- Began career with 911 Central Dispatch in 2018
- Graduate of Michigan State University with Bachelor and Master’s degree
- Member of the Peer Support/Critical Incident Management Team(CISM)
- Member of Community Engagement Team
- Serves as the department’s FOIA Specialist
Technology Unit
Systems Support Administrator
Michael Kobaia
- Began career with 911 Central Dispatch in 2017
- Associates Degree in Emergency Medical Technology
- Licensed Paramedic
- Graduate of County Leadership Program through Cleary University
- Duties include management of county and local public safety P25 radios and support of all 911 systems including Computer Aided Dispatch(CAD)
- EFD-Q and EMD Certified
- Public Information Officer(PIO)
Senior Public Safety Technology Administrator
Thomas Zarosley
- A leading role in public safety/911 technology for 911 Central Dispatch since 2022
- Bachelor of Science in Telecommunications Management
- Duties include installing, upgrading, configuring and ensuring public safety/911 technology and equipment are in working order and regularly maintained. Overseeing and performing preventative maintenance of simulcast Fire and EMS paging system at Livingston County communication tower sites
- Project manager of multiple 911 projects
- Public Information Officer(PIO)
Training Unit
Training Coordinator
Mary Reed
- Began career with 911 Central Dispatch in 2000
- Communications Training Officer
- Training Coordinator since July 2022
- Member of the Peer Support/Critical Incident Management Team(CISM)
- Member of Community Engagement Team
- NENA Member
- Benevolent Fund board member
- EPD-Q, EMD-Q, and EFD-Q certified
Quality Improvement Specialist
Debra Laberdie
- Began dispatch career in 1995
- Began career with 911 Central Dispatch in 2004
- Served as shift leader
- Quality Improvement Specialist since 2023
- Communications Training Officer
- Member of Community Engagement Team
- EPD-Q, EMD-Q, and EFD-Q certified
QA Case Reviewer
Marni Floyd
- Began dispatch career in 1991
- Began career with 911 Central Dispatch in 2015
- Member of the Peer Support/Critical Incident Management Team(CISM)
- EMD-Q and EFD-Q certified
In House Academy Instructor
Harrison Kostka
- Began career with 911 Central Dispatch in 2015
- Communications Training Officer
- Peer Support Team Leader
- Dispatch Review Committee(DRC) Chair
- Public Information Officer(PIO)
- EFD and EMD certified
Operations
Operations Supervisor
Melissa Turner
- Began career with 911 Central Dispatch in 2018
- Served as Shift Leader
- Communications Training Officer
- Tactical Dispatcher
- Member of the Community Engagement Team
- Graduate of County Leadership Program through Cleary University
- EFD and EMD Certified
Operations Supervisor
Jessica Gatton
- Began career with 911 Central Dispatch in 2017
- Communications Training Officer
- Tactical Dispatcher
- Member of the Peer Support/Critical Incident Management Team (CISM)
- Bachelor’s degree from Hyles-Anderson College
- EFD and EMD Certified
Shift Leader
Leslee Loafman-Cummings
- Began dispatch career in 2004, dispatching for private EMS
- Began career with 911 Central Dispatch in 2014
- First obtained position of shift leader in 2016
- Communications Training Officer
- EMD-Q and EFD-Q certified
- Union President
Shift Leader
Jaclyn Holt
- Began career with 911 Central Dispatch in 2020
- Communications Training Officer
- EFD and EMD Certified
Shift Leader
Melanie Satchell
- Began career with 911 Central Dispatch in 2021
- Communications Training Officer
- Livingston County Dispatcher of the Year 2023
- Dual Associate’s degree from Ellsworth Community College
- EFD and EMD Certified
